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Education & Best Practices

Practical frameworks, checklists, and operating methods for outbound, QA, enablement, and team performance.

Each article follows a consistent structure: practice definition, why it matters, operational rollout, common mistakes, long-term impact, evaluation signals, and limitations.

ICP checklist: picking the right accounts

A checklist to filter low-likelihood accounts and build a database that makes sense.

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B2B messaging: from hypothesis to script

How to translate value into messaging that survives real-market contact—and how to test it.

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Cold call scorecard: QA without micromanagement

A practical scorecard, rater calibration, and feedback loop that improves quality without killing morale.

Open article

Follow-up: when to push and when to stop

Rules for sequences, signals of interest vs rejection, and how to avoid reputational mistakes.

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